Job Title: Healthcare Forms Processor - Accuracy-Critical Role
Project Duration: 3 years
Position Location: Remote
Job Summary
PME is seeking a detail-oriented Forms Processor to join our team for a multi-year project. This role's top priority is 100% data accuracy. This position involves problem-solving, critical thinking, attention to detail and organizational skills.
This position is crucial for ensuring accurate payments, maintaining the integrity and accuracy of healthcare data, and ensuring efficient operations.
Key Responsibilities
· Process and Review Forms: Review healthcare forms for accuracy and completeness, identifying inconsistent information.
· Data Input and Management: Precisely inputting data from source documents into databases, spreadsheets, or other systems. Mastery of Microsoft Excel is a must for this position.
o Reviews and enters data from 150+ forms daily with zero tolerance for transposition or omission errors
o Uses correct file naming conventions while following established workflows
· Critical Thinking Skills: Problem-solving and critical thinking skills are a key requirement for this position.
· Data Verification: Reviewing data for errors, discrepancies, or inconsistencies and correcting them as needed.
o Cross-checks every entry against source documents before submission.
· Member Follow-Up: Day-to-day work will include reviewing electronically submitted forms from members or physicians, emailing members when information is incomplete, reprocessing forms once information is received, and tracking everything through completion.
· Record Maintenance: Updating and maintaining records, ensuring information is current and accurate.
· Organization: Sorting, organizing, and managing digital for easy retrieval.
· Coordination: Work closely with the digital health management company to insure data accuracy and useability
· Reporting: Assisting in generating reports and retrieving data as requested.
· Confidentiality: Handling and safeguarding sensitive and confidential information in accordance with company policies.
· Quality Control: Performing quality checks to ensure data accuracy and integrity.
Required Skills and Qualifications
· Data Entry: Typing with speed and exceptional accuracy. Demonstrated track record of sub-1% error rates in data entry or forms processing.
· Software: Demonstrated mastery of Microsoft Excel and proficiency in Microsoft Office Suite.
· Work independently: Ability to work independently and manage workload effectively
· Attention to Detail: Strong attention to detail and commitment to accuracy.
· Organization: Excellent organizational and time management skills, with the ability to meet deadlines.
· Confidentiality: Proven ability to maintain confidentiality when handling sensitive information.
· Communication: Excellent written and verbal communication skills.
· Education: Requires a HS diploma or equivalent and minimum of 3 years’ experience in a general office/administrative environment; or any combination of education and experience.
Preferred Qualifications
· Associate's or bachelor's degree in a related field.
· Prior experience in forms processing, specifically healthcare related.