Title: Mission Support Specialist
Location: Indianapolis, IN
Hours: Monday - Friday 8am-5pm (in-office)
The duties and responsibilities shall include:
- Assist the Local Accountability Officer (LAO) with the full lifecycle management of all Personal Property by completing necessary training, acquiring an SAP property management role, and performing that role in accordance with pertinent CBP guidance.
- Assist the federal employees in maintaining 100% accountability of all Personal Property by maintaining personnel files (CBP Form 259) for both accountable and administratively controlled property.
- Assist the federal employees in the acquisition and disposal of personal property in accordance with published CBP guidance and policy.
- Perform inventories twice each year for all OFAM personnel locations to maintain property accountability utilizing the current system of record (SAP).
Onboarding Support and maintain the OFAM Strategic Onboarding Initiative – by actively engaging in all activities relevant to new employee orientation, reception, integration, and in-processing by completing "Pre-Work" performance measures as well as serving as the ROM POC for delivering New Employee Orientation (NEO) for Federal Employees and Contractors. In “Hoteling” environments, provide access to CBP OnBoard (Seating Reservation System), and assign lockers.
Review new hires, separations, and transfers for all OFAM federal employees (currently the "EOD Report") and determine what, if any, actions are required, then implement and communicate those actions within each working group.
Provide direct support to OFAM and Enterprises Services personnel with Homeland Security Presidential Directive -12 (HSPD-12) Personal Identity Verification (PIV) issues; troubleshooting, maintenance, and PIV creation and issuance (at locations with card creation services).
Daily Operations include: Greeting visiting OFAM employees, stakeholders, and business partners in each location; answer questions about local facility, grant temporary or permanent access to OFAM-controlled CBP facilities and space, as appropriate.
Provide in-person office coverage in support of normal day-to-day operations in assigned CBP locations.