Professional Management Enterprises, Inc.

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California Contract Dec 7, 2023 Other Area(s) PME is seeking a Case Manager V (LCSW, LPC, LMFT, or RN) to ensure that members progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service. The position is fully remote, but the candidate must be able to work PST hours. Schedule is M-F, 8am-5pm PST. Functions as a subject matter expert in the HCS-Behavioral Health Department Implement DHCS Mental health screening tools. Coordination of Behavioral Health care across County and Managed Care systems inclusive of regulatory documentation. Mental Health Crisis intervention and assessment. Acts as a supportive resource to the HCS staff, facilitating HCS-Behavioral Health processes and communicating/coordinating HCS-Behavioral Health activities. Required Education Masters level Behavioral Health degree or Registered Nurse with Behavioral Health experience Required Experience 3-5 years clinical practice with a Behavioral Health entity or managed care Preferred License, Certification, Association Active and unrestricted, LCSW, LPC, LMFT, or State Registered Nursing (RN) license in good standing. PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
Indianapolis Direct Hire Dec 7, 2023 Information Technology Related problems, escalating un-resolvable transactions to the next level. Ensure compliance with customers’ technical and quality standards and procedures always utilizing exceptional customer service to attain the highest degree of customer satisfaction.   Essential Functions: •            Answer user inquiries regarding computer software or hardware operation to resolve problems •            Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. •            Confer with customers by telephone to provide information about products or services or obtain details of complaints. •            Check to ensure that appropriate steps are taken to resolve customer’s problems. •            Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. •            Use software tools to create tickets for each client call and email received. •            Use knowledge base as appropriate to research issues and resolutions. •            Monitors and communicates I3 ACD issues in a timely manner to leadership. •            Maintain professional working relationship with coworkers. •            Adhere to business unity policies and procedures. •            Communicates knowledge documentation issues to leadership.    Required Education, Knowledge, and Experience: •            Must have a High School Diploma or GED •            Two Years Technical School or Technical Certifications a plus •            Must be proficient in Microsoft Office and working in different operating systems. •            Experience in troubleshooting internet browsers, smart phones & tablets a plus.   Requirements   Abilities & Skills: •            Must be able to use computers and computer systems (including hardware and software) to program, set up functions, enter data, or process information. •            Must be able to multitask. •            Must be skilled in providing problem resolution. •            Must have good verbal and written communication skills. •            Must have effective interpersonal skills. •            Must have strong customer service skills. •            Must be able to work independently and as a member of a team. •            Must be able to obtain information from all relevant sources and use information to identify solutions. •            Must understand Active Directory •            Must understand Active Directory and how to ping an IP Address.   Physical, Mental Requirements and Work Environment: •            Must be able to communicate with people outside the organization, represent the organization to customers, the public, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. •            Must be able to sit for 80% work shift. •            Must be able to view computer monitor for 80% of work shift. •            Must be able to use keyboard for 80% of work shift. •            Must be able to work in an environment with moderate call center noise levels. •            Must be able to work in a fast-paced work environment. •            Must be able to pass a skills assessment and keystroke requirement of 40 WPM typing
Evansville Contract Dec 6, 2023 Call Center Intermediate knowledge of training processes, such as adult learning theories and instructional design principles. Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment. Effective class preparation skills. Ability to coordinate cross state tasks and to interact with employees in all areas of the project. Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory. Ability to coach others and provide performance feedback (e.g. trainees, agents, etc.) Travel within the State of Indiana REQUIREMENTS: Education: Some college with 1 plus years experience in facilitation/trainer role or HS diploma or GED and 2 plus years experience with Indiana Eligibility Public Assistance Programs. Must be able to travel 20% - 40% within the State of Indiana Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (TANF, Medicaid, SNAP Preferred Experience working in IEDSS Bachelor’s Degree Coaching or training experience Training Certification Excellent communication & presentation skills PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
New Castle Contract Dec 6, 2023 Call Center Intermediate knowledge of training processes, such as adult learning theories and instructional design principles. Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment. Effective class preparation skills. Ability to coordinate cross state tasks and to interact with employees in all areas of the project. Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory. Ability to coach others and provide performance feedback (e.g. trainees, agents, etc.) Travel within the State of Indiana REQUIREMENTS: Education: Some college with 1 plus years experience in facilitation/trainer role or HS diploma or GED and 2 plus years experience with Indiana Eligibility Public Assistance Programs. Must be able to travel 20% - 40% within the State of Indiana Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (TANF, Medicaid, SNAP Preferred Experience working in IEDSS Bachelor’s Degree Coaching or training experience Training Certification Excellent communication & presentation skills PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
Terre Haute Contract Dec 6, 2023 Call Center Intermediate knowledge of training processes, such as adult learning theories and instructional design principles. Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment. Effective class preparation skills. Ability to coordinate cross state tasks and to interact with employees in all areas of the project. Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory. Ability to coach others and provide performance feedback (e.g. trainees, agents, etc.) Travel within the State of Indiana REQUIREMENTS: Education: Some college with 1 plus years experience in facilitation/trainer role or HS diploma or GED and 2 plus years experience with Indiana Eligibility Public Assistance Programs. Must be able to travel 20% - 40% within the State of Indiana Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (TANF, Medicaid, SNAP Preferred Experience working in IEDSS Bachelor’s Degree Coaching or training experience Training Certification Excellent communication & presentation skills PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
IndianapolisIndiana Contract Dec 6, 2023 Call Center   Intermediate knowledge of training processes, such as adult learning theories and instructional design principles. Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment. Effective class preparation skills. Ability to coordinate cross state tasks and to interact with employees in all areas of the project. Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory. Ability to coach others and provide performance feedback (e.g. trainees, agents, etc.) Travel within the State of Indiana REQUIREMENTS: Education: Some college with 1 plus years experience in facilitation/trainer role or HS diploma or GED and 2 plus years experience with Indiana Eligibility Public Assistance Programs. Must be able to travel 20% - 40% within the State of Indiana Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (TANF, Medicaid, SNAP Preferred Experience working in IEDSS Bachelor’s Degree Coaching or training experience Training Certification Excellent communication & presentation skills PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
Fort Wayne Contract Dec 6, 2023 Call Center Intermediate knowledge of training processes, such as adult learning theories and instructional design principles. Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment. Effective class preparation skills. Ability to coordinate cross state tasks and to interact with employees in all areas of the project. Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory. Ability to coach others and provide performance feedback (e.g. trainees, agents, etc.) Travel within the State of Indiana REQUIREMENTS: Education: Some college with 1 plus years experience in facilitation/trainer role or HS diploma or GED and 2 plus years experience with Indiana Eligibility Public Assistance Programs. Must be able to travel 20% - 40% within the State of Indiana Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (TANF, Medicaid, SNAP Preferred Experience working in IEDSS Bachelor’s Degree Coaching or training experience Training Certification Excellent communication & presentation skills PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
South Bend Contract Dec 6, 2023 Call Center Intermediate knowledge of training processes, such as adult learning theories and instructional design principles. Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment. Effective class preparation skills. Ability to coordinate cross state tasks and to interact with employees in all areas of the project. Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory. Ability to coach others and provide performance feedback (e.g. trainees, agents, etc.) Travel within the State of Indiana REQUIREMENTS: Education: Some college with 1 plus years experience in facilitation/trainer role or HS diploma or GED and 2 plus years experience with Indiana Eligibility Public Assistance Programs. Must be able to travel 20% - 40% within the State of Indiana Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (TANF, Medicaid, SNAP Preferred Experience working in IEDSS Bachelor’s Degree Coaching or training experience Training Certification Excellent communication & presentation skills PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
Crown PointIndiana Contract Dec 6, 2023 Call Center Intermediate knowledge of training processes, such as adult learning theories and instructional design principles. Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment. Effective class preparation skills. Ability to coordinate cross state tasks and to interact with employees in all areas of the project. Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory. Ability to coach others and provide performance feedback (e.g. trainees, agents, etc.) Travel within the State of Indiana REQUIREMENTS: Education: Some college with 1 plus years experience in facilitation/trainer role or HS diploma or GED and 2 plus years experience with Indiana Eligibility Public Assistance Programs. Must be able to travel 20% - 40% within the State of Indiana Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (TANF, Medicaid, SNAP Preferred Experience working in IEDSS Bachelor’s Degree Coaching or training experience Training Certification Excellent communication & presentation skills PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
Indiana Contract Dec 6, 2023 Other Area(s) PME is seeking a RN Care Manager II to perform care management duties to assess, plan and coordinate all aspects of medical and supporting services across the continuum of care for select members to promote quality, cost effective care. The position if fully remote, but the candidate MUST reside in the state of IN. Schedule is M-F 8am-5pm. Essential Duties • Assess the member's current health status, resource utilization, past and present treatment plan and services, prognosis, short and long term goals, treatment and provider options • Utilize assessment skills and discretionary judgment to develop plan of care based upon assessment with specific objectives, goals and interventions designed to meet member's needs and promote desired outcomes • Coordinate services between Primary Care Physician (PCP), specialists, medical providers, and non-medical staff as necessary to meet the complete medical socio economic needs of clients • Monitor referrals made to community based organizations, medical care and other services to support the members’ overall care management plan • Identify related risk management quality concerns and report these scenarios to the appropriate resources. • Perform duties independently, demonstrating advanced understanding of complex care management principles. • Participate in case management committees and work on special projects related to case management as needed Education/Experience: Graduate from an Accredited School of Nursing. Bachelor’s degree in Nursing preferred. 2+ years of clinical nursing experience in a clinical, acute care, or community setting and 1+ years of case management experience in a managed care setting. Knowledge of utilization management principles and healthcare managed care. Experience with medical decision support tools (i.e. Interqual, NCCN) and government sponsored managed care programs. Licenses/Certifications: Current state’s RN license in good standing. PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
Indianapolis Contract Dec 6, 2023 Healthcare Description Gather medical histories and updated member and provider information in support of member outreach and claims reimbursement. Assist members with scheduling office visits with primary care provider Retrieves charts from electronic medical record systems and compile medical records to send to other parties for coding.  Requests medical records by making outbound phone calls to provider groups.  Completes supplemental medical records requests using Excel files.  Assist with providing updated member and provider information to vendors.  Directs medical record requests to the responsible party.  Resolves outstanding vendor pends within a timely manner by updating member and provider demographics and working with chart load issues.  Ensure follow up on member appointments or other tasks designated.   Assist with ad hoc requests.  Requirements High school diploma or equivalent.  0-2+ years of customer service or medical office experience.  Experience with preserved medical record retrieval systems preferred.  Billing or coding experience preferred.  Beginner level Excel skills.
South Carolina Contract Dec 5, 2023 Other Area(s) Seeking an RN with Managed Care and Utilization Management experience to review and evaluate medical or behavioral eligibility regarding benefits and clinical criteria. This position if remote, but requires the candidate to reside in the state of S.C. The scheduled is M-F 8:00am-5:00pm. Essential Duties: Review and evaluate medical or behavioral eligibility regarding benefits and clinical criteria by applying clinical expertise, administrative policies, and established clinical criteria to service requests or provides health management program interventions.   Utilizes clinical proficiency, claims knowledge/analysis, and comprehensive knowledge of healthcare continuum to assess, plan, implement, coordinate, monitor, and evaluate medical necessity, options, and services required to support members in managing their health, chronic illness, or acute illness.  Utilizes available resources to promote quality, cost effective outcomes. Preferred Skills and Abilities: Working knowledge of Microsoft Office Excel, Access, or other spreadsheet/database software. Thorough knowledge/understanding of claims/coding analysis, requirements, and processes. Required Experience: 4 years recent clinical in defined specialty area. Specialty areas include: oncology, cardiology, neonatology, maternity, rehabilitation services, mental health/chemical dependency, orthopedic, general medicine/surgery. Or, 4 years utilization review/case management/clinical/or combination; 2 of the 4 years must be clinical. Required Education: Associate Degree - Nursing, OR, Graduate of Accredited School of Nursing, OR, Master's degree in Social Work (for Div. 6B or Div. 75) or Master's in Psychology, or Counseling (for Div. 75 only). PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
EvansvilleIndiana Contract Dec 1, 2023 Administrative Job Summary: The trainer is responsible for facilitation of a range of training content, primarily for Indiana early childhood education professionals and program leaders, SPARK IN staff/partners, and for broader external audiences. **This position is remote, with travel to provide training coverage of Southern Indiana.** Essential Duties & Responsibilities: Supports the implementation of technical assistance initiatives, including online and in-person learning opportunities, learning management system administration, and content development processing and cataloging.  Provides virtual and in-person learning opportunities Completes responsibilities on the learning management system Completes all aspects of the training process, including identification of training needs; provides input in the design and development of learning solutions (content/materials); direct facilitation of training sessions; and learning transfer and evaluation. Evaluates data to inform and improve training opportunities Participates in assigned meetings, events, training and conferences as required. Non-Essential Duties: Contributes to other Professional Development projects as needed. Performs any and all other duties as assigned. Job Specifications: To perform this job successfully, an individual must be able to carry out each essential duty in a satisfactory manner. The job specifications listed are representative of the education and experience, the physical requirements, as well as the knowledge, skill and/or ability (KSAs) that are generally necessary for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Requirements: Master’s degree required. Focus on Early Childhood or related field Minimum three (3) years of cumulative experience in related fields, which may include Head Start or other early childhood education, family/community engagement, or program design & management Experience with in-person and virtual training/facilitation (in an educational setting a plus) Physical exam and background checks are required for this position. Travel required locally or long-distance up to 20% of the time for work-related meetings and functions. Must have a valid driver’s license and/or reliable transportation. Knowledge, Skills, & Abilities: Bilingual (Spanish) desirable Extraordinary facilitation, presentation and general interpersonal skills. Knowledge of Shine Early Learning offerings/partners a plus; or, ability to get up-to-speed quickly. Ability to navigate a complex organizational structure, assess and balance priorities, and facilitate inclusive input and decision-making processes. Ability to multitask, work independently, and organize efficiently. Ability to synthesize information and communicate effectively in written or verbal format with off-site colleagues, partners, groups of all sizes and individuals. Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation. Ability to interact effectively with people from diverse backgrounds. Must be honest, dependable and able to meet deadlines. Self-motivated and able to work independently. Physical Requirements: Ability to sit most of the time with some bending and reaching. Ability to stand, walk, and bend periodically. Ability to engage in repetitive movement of wrists, hands, and fingers – typing and/or writing. Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading). Ability to receive and respond to oral communication. Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. Work Environment: Work is generally performed remotely, typically in a home office environment; occasionally, work occurs in a business office environment where: Noise level is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices). Standard equipment generally used includes: Smartphone/Telephone Personal Computer (monitor, keyboard, and mouse), Laptop, or Tablet Printer/Photocopy Machine Calculator Fax Machine May be required to operate a motor vehicle during the course of duties. PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
IndianapolisIndiana Contract Dec 1, 2023 Administrative Job Summary: The trainer is responsible for facilitation of a range of training content, primarily for Indiana early childhood education professionals and program leaders, SPARK IN staff/partners, and for broader external audiences. **This position is remote, with travel to provide training coverage of Central Indiana.** Essential Duties & Responsibilities: Supports the implementation of technical assistance initiatives, including online and in-person learning opportunities, learning management system administration, and content development processing and cataloging.  Provides virtual and in-person learning opportunities Completes responsibilities on the learning management system Completes all aspects of the training process, including identification of training needs; provides input in the design and development of learning solutions (content/materials); direct facilitation of training sessions; and learning transfer and evaluation. Evaluates data to inform and improve training opportunities Participates in assigned meetings, events, training and conferences as required. Non-Essential Duties: Contributes to other Professional Development projects as needed. Performs any and all other duties as assigned. Job Specifications: To perform this job successfully, an individual must be able to carry out each essential duty in a satisfactory manner. The job specifications listed are representative of the education and experience, the physical requirements, as well as the knowledge, skill and/or ability (KSAs) that are generally necessary for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Requirements: Master’s degree required. Focus on Early Childhood or related field Minimum three (3) years of cumulative experience in related fields, which may include Head Start or other early childhood education, family/community engagement, or program design & management Experience with in-person and virtual training/facilitation (in an educational setting a plus) Physical exam and background checks are required for this position. Travel required locally or long-distance up to 20% of the time for work-related meetings and functions. Must have a valid driver’s license and/or reliable transportation. Knowledge, Skills, & Abilities: Bilingual (Spanish) desirable Extraordinary facilitation, presentation and general interpersonal skills. Knowledge of Shine Early Learning offerings/partners a plus; or, ability to get up-to-speed quickly. Ability to navigate a complex organizational structure, assess and balance priorities, and facilitate inclusive input and decision-making processes. Ability to multitask, work independently, and organize efficiently. Ability to synthesize information and communicate effectively in written or verbal format with off-site colleagues, partners, groups of all sizes and individuals. Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation. Ability to interact effectively with people from diverse backgrounds. Must be honest, dependable and able to meet deadlines. Self-motivated and able to work independently. Physical Requirements: Ability to sit most of the time with some bending and reaching. Ability to stand, walk, and bend periodically. Ability to engage in repetitive movement of wrists, hands, and fingers – typing and/or writing. Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading). Ability to receive and respond to oral communication. Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. Work Environment: Work is generally performed remotely, typically in a home office environment; occasionally, work occurs in a business office environment where: Noise level is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices). Standard equipment generally used includes: Smartphone/Telephone Personal Computer (monitor, keyboard, and mouse), Laptop, or Tablet Printer/Photocopy Machine Calculator Fax Machine May be required to operate a motor vehicle during the course of duties. PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
Fort WayneIndiana Contract Dec 1, 2023 Administrative Job Summary: The trainer is responsible for facilitation of a range of training content, primarily for Indiana early childhood education professionals and program leaders, SPARK IN staff/partners, and for broader external audiences. **This position is remote, with travel to provide training coverage of Northern Indiana.** Essential Duties & Responsibilities: Supports the implementation of technical assistance initiatives, including online and in-person learning opportunities, learning management system administration, and content development processing and cataloging.  Provides virtual and in-person learning opportunities Completes responsibilities on the learning management system Completes all aspects of the training process, including identification of training needs; provides input in the design and development of learning solutions (content/materials); direct facilitation of training sessions; and learning transfer and evaluation. Evaluates data to inform and improve training opportunities Participates in assigned meetings, events, training and conferences as required. Non-Essential Duties: Contributes to other Professional Development projects as needed. Performs any and all other duties as assigned. Job Specifications: To perform this job successfully, an individual must be able to carry out each essential duty in a satisfactory manner. The job specifications listed are representative of the education and experience, the physical requirements, as well as the knowledge, skill and/or ability (KSAs) that are generally necessary for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Requirements: Master’s degree required. Focus on Early Childhood or related field Minimum three (3) years of cumulative experience in related fields, which may include Head Start or other early childhood education, family/community engagement, or program design & management Experience with in-person and virtual training/facilitation (in an educational setting a plus) Physical exam and background checks are required for this position. Travel required locally or long-distance up to 20% of the time for work-related meetings and functions. Must have a valid driver’s license and/or reliable transportation. Knowledge, Skills, & Abilities: Bilingual (Spanish) desirable Extraordinary facilitation, presentation and general interpersonal skills. Knowledge of Shine Early Learning offerings/partners a plus; or, ability to get up-to-speed quickly. Ability to navigate a complex organizational structure, assess and balance priorities, and facilitate inclusive input and decision-making processes. Ability to multitask, work independently, and organize efficiently. Ability to synthesize information and communicate effectively in written or verbal format with off-site colleagues, partners, groups of all sizes and individuals. Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation. Ability to interact effectively with people from diverse backgrounds. Must be honest, dependable and able to meet deadlines. Self-motivated and able to work independently. Physical Requirements: Ability to sit most of the time with some bending and reaching. Ability to stand, walk, and bend periodically. Ability to engage in repetitive movement of wrists, hands, and fingers – typing and/or writing. Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading). Ability to receive and respond to oral communication. Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. Work Environment: Work is generally performed remotely, typically in a home office environment; occasionally, work occurs in a business office environment where: Noise level is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices). Standard equipment generally used includes: Smartphone/Telephone Personal Computer (monitor, keyboard, and mouse), Laptop, or Tablet Printer/Photocopy Machine Calculator Fax Machine May be required to operate a motor vehicle during the course of duties. PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
IndianapolisIN Contract Dec 1, 2023 Information Technology Responsible for defining and managing the scope of business systems projects. **This is a Hybrid position** Primary duties may include, but are not limited to: Manages integrated functionality, usability, reliability, performance and support requirements of a system. Creates feature test strategies and environment needs. Provides the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business. Applies and mentors use of tools to define requirements. Anticipates and identifies opportunities for improvement. Ensures high level designs including architecture requirements are accurately documented and map to approved requirements. Assists in developing training documentation and proactive identification of additional documentation needs. Requirements:  BA/BS in information systems or related field; 3 or more years related experience; or any combination of education and experience, which would provide an equivalent background. Certifications preferred. Skills: Experience with agile delivery management working with sprint teams to implement solutions in line with product requirements and using agile collaboration tools (Jira, Confluence, etc.). Demonstrated abilities to analyze complex business processes and operations; represent user needs as user story requirements; and identify gaps and come up with improvements. Demonstrated ability to exercise creative and critical thinking to identify and evaluate alternatives toward arriving at decisions with stakeholders. Excellent oral and written communication skills and ability to document complex problems in a simple & intuitive manner that others can understand. Able to obtain a U.S. Federal Position of Trust clearance designation. Experience with Electronic Data Interface (EDI) processing. Experience with transactional systems including systems processing 270/271 transactions and/or other X12 data formats. Knowledge of Medicare policies, programs, systems, and data. Agile certifications relevant to product analyst roles. Public Trust Clearance (able to obtain) PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
Princeton Contract Dec 1, 2023 Other Area(s) PME is looking for a Healthcare Case Manager I (RN, LCSW, LSW) experienced in Case Management to be responsible for health care management and coordination of healthcare members. MUST reside within proximity of Bureau and Dekalb counties. The position will require field visits 3 days a week and rest is from home. Schedule M-F 8:00am-5:00pm CST.   Works with members to create and implement an integrated collaborative plan of care. Coordinates and monitors Healthcare members’ progress and services. Provides case management services to members with chronic or complex conditions. Proactively identifies members that may qualify for potential case management services. Conducts assessment of member needs by collecting in-depth information from healthcare information system, the member, member’s family/caregiver, hospital staff, physicians, and other providers. Managing health and waiver services of our membership within the health plan. Providing education to members on health benefits, working with various providers in home care to be sure member is getting all the hours they are authorized for. Working with Illinois Dept. of Aging agencies and Dept. of Rehab Services counselors. Requirements Healthcare Case Management experience RN, LPN or bachelors in social service or related field. Familiarity with NCQA standards, state/federal regulations, and measurement techniques. In depth knowledge of CCA and/or other Case Management tools. Required Experience 0-2 years of clinical experience with case management experience. Active, unrestricted State Nursing license or Licensed Clinical Social Worker LCSW or Advanced Practice Social Worker APSW in good standing. Must have a valid driver’s license with good driving record and be able to drive locally if required. PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
Indianapolis Contract Nov 30, 2023 Healthcare PME seeks a Dental Hygienist to collect information to assist dentists in triaging patients Address social, environmental, and health literacy issues. Proficient in Spanish is a plus. The position is mostly remote but requires to be in the office once a week. Must reside in Indiana. The schedule is M-F 8:00 AM-5:00 PM EST. Essential Functions: Conduct monthly review of SLT report and assessment of dental HEDIS measures. Outreach to members with care gaps and provide aid to members experiencing SDoH to connect with providers/locations. Conduct monthly review and education for members with ED visits for dental pain. Promote appropriate usage of dental services with an emphasis on preventive strategies. Routinely gather and assess HEDIS measures. Professional liaison between members, providers, and managed care entity. Required Education: High School Diploma or equivalent. Dental hygiene degree/certificate Required Experience/License/Certification: Minimum two years in clinical dental practice 5 years in clinical practice, including FQHC, or RHC preferred Indiana dental hygiene license or DANB Dental hygiene degree/certificate preferred Indiana driver’s license PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
Indiana Contract Nov 29, 2023 Other Area(s) Looking for a remote Healthcare Behavioral Health Coordinator residing within the states of Indiana to be responsible for health care management and coordination of healthcare members. Schedule is M-F, 8am-5pm EST. Behavioral Healthcare Coordinator Experience in behavioral settings/with the service continuum Experience & knowledge in community resources available Electronic medical record use/documentation Care/treatment plan development Experience with assessments like PHQ9, GAD7, Vanderbilt Engaging challenging populations Essentials Managing tasks in personal queue in TruCare Working through numerous different spreadsheets and creating referrals Outreaching to members to assist them with identified care coordination needs Documenting all interaction with members/providers/other team members Calling providers to assist with appointments, prescriptions, other health related needs Checking and responding to email throughout the day Meet Care Management Department Targets as defined by leadership: Active Case load Expectations: 120 Case Load LOS: 90 days Maintain up to date TruCare Tasks: No tasks overdue greater than 7 days Enrollments per Month: Average of 40 new enrollments per month Call Volume to Meet Outreach/Engagement/Enrollment Expectations: Average of 300 calls per month Meet department audit standards. Audit Standards include: Maintaining an average of 90% on audits completed for the calendar year Quality documentation- documentation is thorough, easy to read/follow, etc. Quality care plans- elements are related to each other, member focused, etc. Appropriate referrals to resources to support member needs Achieve HBR initiatives and HEDIS measure improvement as defined by department leadership.   Education Bachelors Degree in relevant field (Social Work, Psychology, or similar field) PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
MarionIndiana Contract Nov 27, 2023 Administrative Job Summary Data Capture Operator is responsible for the accurate capture of the alphabetic, numeric, or symbolic data from electronic images and/or source documents according to the custom developed software application including repair of incorrect data resulting from OCR process (optical character recognition results). Pay Rate: $14.50hr  **Paid Weekly** Work Schedule Monday (9:00 am – 6:00 pm) Tuesday (9:30 am – 5:30 pm) Wednesday – Friday (9:00 am – 5:30 pm) Duties and Responsibilities  The responsibilities of the Data Capture Operator are outlined as follows and no intended to be all inclusive: Enters alphabetic, numeric, or symbolic data from electronic images utilizing the Captiva InputAccel software application to capture the appropriate data including repairing any rejected characters as a result of the OCR function. Routes electronic data to next work flow process when completed or in the case of undefined documents or documents that are not able to be indexed, may need to route electronic image to next work flow process. Responds to inquiries regarding the status of data capture, rejected character repair, or quality assurance phases of the data capture process. Follows proper procedures, rules, and processes for data capture and quality assurance of the data as outlined in the procedures manual. Utilizes appropriate and compliant safeguards to reasonably prevent the use or disclosure of confidential and protected information including Protected Health Information (PHI) and Personally Identifiable Information (PII) and reports any concerns to the Document Center Operations Manager.  Data Capture Operator must be a team player and required to assist the entire team in meeting the Key Performance Indicators (KPI) requirements. 90% of documents are scanned, indexed and entered into the database on the same business day of receipt by Doc Center if received prior to 7:15 pm. 90% of documents are scanned, indexed and entered into the database by Noon of the following business day if received after 7:15 pm. 100% of documents are scanned within two business days of receipt by Doc Center. Competencies To perform the job successfully, an individual should demonstrate the following competencies:         Quality:  Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Must meet standards of quality that are required to meet the service levels and performance standards outlined in the SLA/KPI’s.         Quantity:  Meets productivity standards; completes work in timely manner; strives to increase productivity; works accurately and efficiently.         Dependability:  Follows instructions; responds to management direction; takes responsibility for own actions; maintains the production schedule requirements; commits to extended hours of work when necessary to reach daily production schedules and meets the daily service levels and performance standards; completes tasks on time or notifies supervisor of any potential delays or inabilities to meet the daily service levels and performance standards (SLA/KPI) requirements.           Adaptability:  Adapts to changes in the work environment; manages competing demands; changes approach or method as directed by supervisor; exhibits ability to deal with change or unexpected events. Job Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.      Education/Experience Previous work experience helpful. High School Diploma or equivalent required.      Essential Functions: Knowledge, Skills, Abilities Proficient computer skills Ability to track work and document routinely Manual dexterity with proficient hand-eye coordination Excellent verbal communication skills Regular and timely attendance on the job Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit, talk, hear, and use hands to write, type, handle, or feel. Specific vision abilities required by this job include close vision. Specific lifting requirements include ability to lift and move trays weighing up to 20 pounds. The noise level in the work environment is usually moderate and the work environment includes proximity to many individuals like a public environment.
ElginIllinois Contract Nov 22, 2023 Other Area(s) PME is looking for a Healthcare Case Manager I (RN, LCSW, LMSW) experienced in Case Management working with complex medical and mental illness cases. Fluent in Polish is a bonus. The position will require field visits 3 days a week and rest is from home. Schedule M-F 8:30am-5:00pm CST. MUST live in within 30 minutes of ARLINGTON HEIGHTS, BARTLETT, HANOVER PARK, BARRINGTON, ELGIN, MOUNT PROSPECT, HOFFMAN ESTATES, PALATINE, ROLLING MEADOWS, ROSELLE, SCHAUMBURG, STREAMWOOD, WHEELING Responsible for health care management and coordination of healthcare members Works with members to create and implement an integrated collaborative plan of care. Coordinates and monitors Healthcare members’ progress and services. Provides case management services to members with chronic or complex conditions. Proactively identifies members that may qualify for potential case management services. Conducts assessment of member needs by collecting in-depth information from healthcare information system, the member, member’s family/caregiver, hospital staff, physicians, and other providers. Identifies, assesses, and manages members per established criteria. Develops and implements a case management plan in collaboration with the member, care team. Performs ongoing monitoring of the plan of care to evaluate effectiveness. Documents care plan progress in healthcare information system. Requirements Healthcare Case Management experience RN, LPN or bachelors in social service or related field. 0-2 years of clinical experience with case management experience Active, unrestricted State RN or LPN license or Licensed Clinical Social Worker LCSW or Advanced Practice Social Worker APSW in good standing Familiarity with NCQA standards, state/federal regulations, and measurement techniques. In depth knowledge of CCA and/or other Case Management tools. Required Experience 0-2 years of clinical experience with case management experience. Required Licensure/Certification: Active, unrestricted State Nursing license or Licensed Clinical Social Worker LCSW or Advanced Practice Social Worker APSW in good standing. Must have a valid driver’s license with good driving record and be able to drive locally if required. PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
IndianapolisIndiana Direct Hire Nov 13, 2023 Accounting Reporting to the company Controller, the Junior Accountant duties include: Providing financial information to management by researching and analyzing accounting data; preparing reports. Preparing asset, liability, and capital account entries by compiling and analyzing account information. Documents financial transactions by entering account information. posting journal entries, updating financial statements, maintaining accounts receivable and accounts payable, paying monthly payroll, and preparing financial reports. Requirements and skills Must be a CPA Proven experience as a junior accountant. Excellent organizing abilities. Great attention to detail. Good with numbers and figures and an analytical acumen. Good understanding of accounting and financial reporting principles and practices. Advance experience with MS Excel Preferred two years’ experience with QuickBooks. Preferred one year of experience with Paylocity.
Contract Nov 1, 2023 Other Area(s) PME is looking for a Healthcare Case Manager I (RN, LCSW, LMSW) experienced in Case Management working with complex medical and mental illness cases. Fluent in Polish is a bonus. The position will require field visits 3 days a week and rest is from home.  Schedule M-F 8:30am-5:00pm CST.  MUST live in within 45 minutes of ARLINGTON HEIGHTS, BARTLETT, HANOVER PARK, BARRINGTON, ELGIN, MOUNT PROSPECT, HOFFMAN ESTATES, PALATINE, ROLLING MEADOWS, ROSELLE, SCHAUMBURG, STREAMWOOD, WHEELING  Responsible for health care management and coordination of healthcare members Works with members to create and implement an integrated collaborative plan of care. Coordinates and monitors Healthcare members’ progress and services. Provides case management services to members with chronic or complex conditions. Proactively identifies members that may qualify for potential case management services. Conducts assessment of member needs by collecting in-depth information from healthcare information system, the member, member’s family/caregiver, hospital staff, physicians, and other providers. Identifies, assesses, and manages members per established criteria. Develops and implements a case management plan in collaboration with the member, care team. Performs ongoing monitoring of the plan of care to evaluate effectiveness. Documents care plan progress in healthcare information system. Requirements Healthcare Case Management experience RN, LPN or bachelors in social service or related field. 0-2 years of clinical experience with case management experience Active, unrestricted State RN or LPN license or Licensed Clinical Social Worker LCSW or Advanced Practice Social Worker APSW in good standing Familiarity with NCQA standards, state/federal regulations, and measurement techniques. In depth knowledge of CCA and/or other Case Management tools. Required Experience 0-2 years of clinical experience with case management experience. Required Licensure/Certification: Active, unrestricted State Nursing license or Licensed Clinical Social Worker LCSW or Advanced Practice Social Worker APSW in good standing. Must have a valid driver’s license with good driving record and be able to drive locally if required. PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
IndianapolisIndiana Contract Oct 25, 2023 Healthcare Duties include but are not limited to: Collect information to assist dentists in triaging patients Address social, environmental, and health literacy issues. Provide dental health education and help people develop goals to enhance their oral health. Coordinate care in accordance with a dentist's instructions. Connect members with dental service locations and providers. Assist with reducing anxiety that often accompanies dental treatment. Explain how dental disease begins. Describe various dental procedures. Explain dental appointment protocols. Direct dental pain management away from ED. Identify and mitigate SDoH, affecting member’s healthcare engagement. Explain benefit allowances and limitations. Guide parents through efficient management of oral health issues for their children Promote appropriate usage of dental services with an emphasis on preventive strategies. Routinely gather and assess HEDIS measures. Professional liaison between members, providers, and managed care entity.
Contract Oct 25, 2023 Other Area(s) PME is looking for a Case Manager I to be responsible for health care management and coordination of healthcare members. This position is hybrid Schedule M-F 8:00am-5:00pm EST. Candidates **Must live in within 45 minutes of Cincinnati. Description Responsible for health care management and coordination of healthcare members Works with members to create and implement an integrated collaborative plan of care. Coordinates and monitors Healthcare members’ progress and services. Provides case management services to members with chronic or complex conditions. Proactively identifies members that may qualify for potential case management services. Conducts assessment of member needs by collecting in-depth information from healthcare information system, the member, member’s family/caregiver, hospital staff, physicians, and other providers. Identifies, assesses, and manages members per established criteria. Develops and implements a case management plan in collaboration with the member, care team. Performs ongoing monitoring of the plan of care to evaluate effectiveness. Documents care plan progress in healthcare information system. Requirements Bachelor’s degree in Nursing or Master’s degree in Social Work, or Health Education (a combination of experience and education will be considered in lieu of degree) 0-2 years of clinical experience with case management experience Active, unrestricted State Registered Nursing license or Licensed Clinical Social Worker LCSW or Advanced Practice Social Worker APSW in good standing A combination of experience and education will be considered in lieu of LCSW or APSW. Familiarity with NCQA standards, state/federal regulations, and measurement techniques. In depth knowledge of CCA and/or other Case Management tools. Required Experience 0-2 years of clinical experience with case management experience. Required Licensure/Certification: Active, unrestricted State Registered Nursing license or Licensed Clinical Social Worker LCSW in good standing. Must have a valid driver’s license with good driving record and be able to drive locally if required. PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
JeffersonvilleIndiana Contract Oct 20, 2023 Call Center Intermediate knowledge of training processes, such as adult learning theories and instructional design principles. Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment. Effective class preparation skills. Ability to coordinate cross state tasks and to interact with employees in all areas of the project. Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory. Ability to coach others and provide performance feedback (e.g. trainees, agents, etc.) Travel within the State of Indiana REQUIREMENTS: Education: Some college with 1 plus years experience in facilitation/trainer role or HS diploma or GED and 2 plus years experience with Indiana Eligibility Public Assistance Programs. Must be able to travel 20% - 40% within the State of Indiana Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (TANF, Medicaid, SNAP Preferred Experience working in IEDSS Bachelor’s Degree Coaching or training experience Training Certification Excellent communication & presentation skills PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
MarionIndiana Contract Oct 20, 2023 Call Center Intermediate knowledge of training processes, such as adult learning theories and instructional design principles. Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment. Effective class preparation skills. Ability to coordinate cross state tasks and to interact with employees in all areas of the project. Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory. Ability to coach others and provide performance feedback (e.g. trainees, agents, etc.) Travel within the State of Indiana REQUIREMENTS: Education: Some college with 1 plus years experience in facilitation/trainer role or HS diploma or GED and 2 plus years experience with Indiana Eligibility Public Assistance Programs. Must be able to travel 20% - 40% within the State of Indiana Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (TANF, Medicaid, SNAP Preferred Experience working in IEDSS Bachelor’s Degree Coaching or training experience Training Certification Excellent communication & presentation skills PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.  
West LafayetteIndiana Contract Oct 20, 2023 Call Center Intermediate knowledge of training processes, such as adult learning theories and instructional design principles. Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment. Effective class preparation skills. Ability to coordinate cross state tasks and to interact with employees in all areas of the project. Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory. Ability to coach others and provide performance feedback (e.g. trainees, agents, etc.) Travel within the State of Indiana REQUIREMENTS: Education: Some college with 1 plus years experience in facilitation/trainer role or HS diploma or GED and 2 plus years experience with Indiana Eligibility Public Assistance Programs. Must be able to travel 20% - 40% within the State of Indiana Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (TANF, Medicaid, SNAP Preferred Experience working in IEDSS Bachelor’s Degree Coaching or training experience Training Certification Excellent communication & presentation skills
Contract Oct 13, 2023 Administrative responsible for supporting the organization’s goals of obtaining health needs screenings, scheduling preventive service appointments and educating members on plan benefits and services. Provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care.. Job Responsibilities: Make outbound or receive inbound calls from members to schedule doctor appointments, assist members that need to complete Health Needs Screenings or make payments to become eligible for enhanced benefits. Influence members to take advantage of additional benefits available by educating members on enhanced services that are available and recommending preferred providers. Educate members on utilization of Emergency Departments in non-emergent conditions and the impact to their benefits. Identify and overcome barriers in order for members to complete needed health screenings, obtain needed services or make payments to secure enhanced benefits. Review each member profile prior to outreach to identify areas of opportunity, which includes but is not limited to reviewing additional benefits available for members and identify opportunities for members to become eligible for additional benefits. Participate in continuous quality improvement initiatives to ensure department and company goals are met and exceeded. Review and analyze data for call reports to make adjustments as needed to call approach for members in order to obtain information. Act as a secondary resource for the Member Services or Provider Services call centers.. Requirements:   
IndianapolisIndiana Contract May 9, 2023 Healthcare Seeking a CNA to work as PRN (on as needed basis). CNA will accurately administer  authorized medications and treatments. Conducts and assists with nursing programs as assigned. Performs a variety of tasks associated with the daily care and treatment of patients. Works under the clinical supervision of a licensed nurse to provide patient care, helping patients meet their physical and emotional needs.For Day/nigh Job Responsibilities: Administers and documents authorized medications and treatments per hospital policies and procedures. Reports side effects of medications to RN.      Recognizes the potential need for a prn medication and reports the need to RN.  Follows controlled substance procedures. Carries out or assists with physical care of patients including bathing, feeding, taking vital signs, heights, weights and other activities of daily living as indicated. Maintains current CPR and Bridge Building certifications. Initiates and participates in therapeutic interventions by using principles of de-escalation, redirection and approved Bridge Building techniques for prevention and management of behavior. Escorts patients to and from therapies, and other areas of the hospital for treatment and programming. Escorts and/or drives patients to off-grounds appointments and activities. Observes patients’ physical condition and reports changes to the RN. Appropriately and accurately reports pertinent information, both verbal and written. Appropriately applies skills in psychosocial care of patients:   Encourages patients and interacts with them to socialize and participate in activities and programming. Serves as a role model for appropriate behavior to patients.    Demonstrates the ability to deal therapeutically with adverse behavior.  Recognizes psychiatric emergencies and intervenes appropriately. Participates in conducting active treatment programs. Provides care according to treatment plan objectives and goals. Observes and accurately documents on medical record and flow sheets, using proper format and terminology. Follows safety standards and precautions, policies, procedures and regulations. Safely demonstrates the ability to apply restraint/seclusion procedures per policy. Demonstrates consistent interactions and approaches with patients and co-workers, promoting dignity and respect.  Demonstrates the ability to set appropriate healthy boundaries and limitations according to individual treatment plans. Properly and consistently utilizes standard precautions.  Completes unit housekeeping duties as assigned/indicated. Serves on hospital committees and work groups as requested. Attends required hospital/department in services.   Job Requirements:  High school diploma or GED Basic computer skills are required. Maintain current CPR Bridge Building certification.