Contract Oct 28, 2026 Information Technology Location: Remote USA
Functional Responsibility: Create and/or revise web-based training modules, job aids, facilitator guides, and other job-related resources, working with subject matter experts, Learning Consultants, and other Technical Consultants.
Education and General Experience: Bachelor's degree and 2-4 years' experience in adult education.
Experience desired:
using web page development, Microsoft Office 2010, Captivate, Adobe Flash Professional, Adobe Photoshop, Adobe Premiere Pro, SnagIt, Microsoft SharePoint, and video-audio recording using readily available computer technology.
Contract Oct 27, 2026 Healthcare Job Title: HEDIS Patient Care Advocate
Location: Laporte, INDIANA
Hours: 8am – 5pm Mon-Fri
**Weekly Pay**
Position Purpose:
Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assist in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information.
Responsibilities
Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded.
Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements.
Assesses provider performance data to identify and strategizes opportunities for provider improvement.
Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters).
Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office.
Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care.
Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements.
Arranges transportation and follow-up appointments for member as needed.
Documents all actions taken regarding contact related to member.
Interacts with other departments including customer service to resolve member issues.
Refers to case or disease management as appropriate.
Completes special assignments and projects instrumental to the function of the department.
Education/Experience:
Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment.
License/Certification:
One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW).
Contract Oct 27, 2026 Industrial Job Title: Print Operator
Location: 3224 Congressional Parkway Ft. Wayne, IN 46808
Hours: Monday-Friday 8am-5pm
Pay: $20hr (Weekly Pay)
We are seeking a detail-oriented and motivated Print Operator to join a production team in Fort Wayne, Indiana. This position involves operating digital thermal transfer printing equipment to produce high-quality printed materials. The ideal candidate will have strong communication skills, a keen eye for color accuracy, and the ability to work independently or as part of a team. Responsibilities include setting up and maintaining printing equipment, ensuring print quality, troubleshooting issues, and adhering to safety and quality control standards. Prior experience in digital printing and familiarity with Microsoft Office tools are preferred.
Responsibilities
As a Print Operator, you will report directly to the Production Supervisor and will be responsible for:
Completing production orders in the correct priority sequence by properly preparing each one according to its specifications before starting the printing process.
Downloading and configuring print runs from the correct file.
Distinguishing and selecting appropriate colors between different shades.
Adjusting print programs to improve print registration accuracy.
Inspecting and monitoring print output for quality, noting items needing reprint.
Splicing new material onto the printer, ensuing alignment and smoothness.
Maintaining quality control standards and focus on minimizing scrap.
Troubleshooting basic printer issues.
Collaborating and providing feedback to the production team.
Performing all duties in accordance with plant safety guidelines, safe work practices, and applicable regulations.
Ability to effectively react to change and undertake other tasks as assigned.
Requirements:
2-3 years of professional experience (preferred)
Experience with operating digital thermal printing, or similar equipment
Operation of a manual pallet jack and counterbalance forklift is a plus (experience an asset)
Knowledge of 4 color process printing, understanding screens and density.
Some knowledge of DOS a plus.
Proficiency using Microsoft Office Suite
Direct Hire Oct 27, 2026 Call Center
Job Title: Call Center Operator
Location: 7340 Shadeland Station Way, Indianapolis, IN 46256
Pay: $15.00 per hour | $1,500 Sign-On Bonus!
Position Overview
WellTrans is seeking a dependable, customer-focused Call Center Operator to join our team in Indianapolis, Indiana! In this role, you will help members and healthcare providers navigate transportation services by answering incoming calls, directing inquiries to the appropriate departments, and ensuring every interaction is handled professionally and confidentially.
If you have strong communication skills, enjoy helping others, and can follow established procedures, we encourage you to apply!
What We Offer
$1,500 Sign-On Bonus after successfully completing 90 days of employment.
Competitive starting pay of $15.00 per hour.
Consistent weekday schedule.
An opportunity to make a meaningful difference by helping members access the care they need.
Work Schedule
Choose from one of the following schedules:
Monday–Friday, 8:00 AM–4:30 PM
Monday–Friday, 10:00 AM–6:30 PM.
Key Responsibilities
Answer incoming calls promptly and professionally.
Verify each caller’s identity using approved procedures before discussing protected information.
Follow established call-handling workflows based on the type of request.
Route calls to the appropriate department or representative.
Handle non-urgent requests received more than 48 hours in advance by documenting details and scheduling follow-up.
Transfer urgent and same-day transportation requests immediately to the appropriate support line.
Direct “Where’s My Ride?” inquiries to the designated team for real-time ride updates.
Forward recurring or standing appointment questions to the appropriate department.
Refer routing-related questions to the routing department.
Accurately document call details, actions taken, and outcomes in the system.
Maintain confidentiality and comply with HIPAA regulations and all applicable privacy policies.
Qualifications
Strong verbal communication and active listening skills.
Ability to follow structured workflows, procedures, and policies accurately.
Professional, courteous, and service-oriented attitude.
Ability to handle calls efficiently while maintaining attention to detail.
Reliable, high-speed internet connection, as required for job-related systems.
Previous call center or healthcare-related experience is preferred but not required.
Must successfully pass a background check and drug screening.
About WellTrans
WellTrans is a mission-driven organization dedicated to coordinating safe, reliable, and compassionate transportation for members in need. Our team plays an essential role in helping members access healthcare by ensuring transportation needs are handled efficiently and with care.
When you join WellTrans, you become part of a team committed to making a positive difference in people's lives.
Ready to Apply?
If you are dependable, detail-oriented, and passionate about providing excellent service, we would love to hear from you!
Apply today to join WellTrans and take advantage of the $1,500 sign-on bonus after 90 successful days of employment.
Contract Oct 27, 2026 Administrative Title: Administrative Operations Specialist
Location: Laguna Niguel, California
Hours: Monday - Friday 8am-5pm (in-office)
The duties and responsibilities shall include:
Assist the Local Accountability Officer (LAO) with the full lifecycle management of all Personal Property by completing necessary training, acquiring an SAP property management role, and performing that role in accordance with pertinent CBP guidance.
Assist the federal employees in maintaining 100% accountability of all Personal Property by maintaining personnel files (CBP Form 259) for both accountable and administratively controlled property.
Assist the federal employees in the acquisition and disposal of personal property in accordance with published CBP guidance and policy.
Perform inventories twice each year for all OFAM personnel locations to maintain property accountability utilizing the current system of record (SAP).
Onboarding Support and maintain the OFAM Strategic Onboarding Initiative – by actively engaging in all activities relevant to new employee orientation, reception, integration, and in-processing by completing "Pre-Work" performance measures as well as serving as the ROM POC for delivering New Employee Orientation (NEO) for Federal Employees and Contractors. In “Hoteling” environments, provide access to CBP OnBoard (Seating Reservation System), and assign lockers.
Review new hires, separations, and transfers for all OFAM federal employees (currently the "EOD Report") and determine what, if any, actions are required, then implement and communicate those actions within each working group.
Provide direct support to OFAM and Enterprises Services personnel with Homeland Security Presidential Directive -12 (HSPD-12) Personal Identity Verification (PIV) issues; troubleshooting, maintenance, and PIV creation and issuance (at locations with card creation services).
Daily Operations include: Greeting visiting OFAM employees, stakeholders, and business partners in each location; answer questions about local facility, grant temporary or permanent access to OFAM-controlled CBP facilities and space, as appropriate.
Provide in-person office coverage in support of normal day-to-day operations in assigned CBP locations.
Contract Oct 27, 2026 Healthcare Job Title: HEDIS Patient Care Advocate
Location: South Bend, INDIANA
Hours: 8am – 5pm Mon-Fri
**Weekly Pay**
Position Purpose:
Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assist in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information.
Responsibilities
Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded.
Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements.
Assesses provider performance data to identify and strategizes opportunities for provider improvement.
Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters).
Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office.
Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care.
Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements.
Arranges transportation and follow-up appointments for member as needed.
Documents all actions taken regarding contact related to member.
Interacts with other departments including customer service to resolve member issues.
Refers to case or disease management as appropriate.
Completes special assignments and projects instrumental to the function of the department.
Education/Experience:
Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment.
License/Certification:
One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW).
Contract Oct 27, 2026 Healthcare Job Title: HEDIS Patient Care Advocate
Location: Marion, INDIANA
Hours: 8am – 5pm Mon-Fri
**Weekly Pay**
Position Purpose:
Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assist in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information.
Responsibilities
Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded.
Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements.
Assesses provider performance data to identify and strategizes opportunities for provider improvement.
Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters).
Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office.
Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care.
Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements.
Arranges transportation and follow-up appointments for member as needed.
Documents all actions taken regarding contact related to member.
Interacts with other departments including customer service to resolve member issues.
Refers to case or disease management as appropriate.
Completes special assignments and projects instrumental to the function of the department.
Education/Experience:
Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment.
License/Certification:
One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW).
Contract Oct 27, 2026 Information Technology Title: IT Project Manager
Location: Indianapolis, Indiana
Work Arrangement: Hybrid – On-site 1–4 days per week, based on business needs
Employment Type: Contract, initially 12 months, with potential extension up to 24 months based on contract renewal
Work Schedule: Flexible schedule based on production and maintenance releases, including occasional evenings and weekends
Travel/On-Site Expectations: Must reside in the Indianapolis area and be available for regular on-site collaboration with the project team.
Position Overview
We are seeking an experienced Senior IT Project Manager to lead and implement complex technical projects, including enterprise infrastructure initiatives, information systems, full life-cycle application development, enterprise applications, and data warehouse planning and development.
The ideal candidate will have experience managing projects valued at $1 million or more, or projects of comparable complexity, and a strong background in IT infrastructure, project planning, resource management, and stakeholder engagement. This customer-facing role requires exceptional communication, leadership, problem-solving, and organizational skills.
Working within established project management methodologies and with moderate guidance, the Project Manager will lead cross-functional teams, manage project scope, schedules, budgets, risks, and deliverables, and ensure projects meet business objectives and quality standards.
Key Responsibilities
Project Planning and Execution
Develop project charters, planning documents, project plans, work breakdown structures, and detailed project schedules.
Partner with project sponsors and stakeholders to obtain project approval and establish clear objectives, scope, and success criteria.
Develop communication plans, deployment plans, testing strategies, and project close-out documentation.
Lead the implementation of multiple technical projects of varying sizes and complexity, ensuring alignment with established project management methodologies.
Direct and coordinate systems analysts, software designers, programmers, infrastructure teams, and other technical resources to achieve project objectives.
Maintain, review, and update project plans, schedules, and supporting documentation throughout the project lifecycle.
Budget, Scope, and Resource Management
Track and manage project budgets, timelines, resource utilization, and deliverables against approved plans.
Manage project scope changes by documenting, prioritizing, communicating, and facilitating the appropriate approval process.
Monitor project return on investment (ROI) and overall performance throughout the project lifecycle.
Secure the appropriate technical skill sets and coordinate resources across a matrixed organization.
Establish expectations with resource managers and team members, provide performance feedback, and support effective team collaboration.
Stakeholder Communication and Risk Management
Lead project meetings and facilitate collaboration among business stakeholders, customers, sponsors, and technical teams.
Execute communication plans and provide regular project status reports, highlighting progress, risks, issues, dependencies, and budget considerations.
Maintain project issue logs and facilitate timely issue resolution and conflict management.
Build and maintain strong relationships with customers, business partners, project sponsors, and internal teams.
Communicate project objectives, changes, and expectations effectively at all organizational levels.
Quality Assurance and Project Governance
Develop and oversee project testing strategies and deployment readiness activities.
Prepare for and participate in project quality reviews and governance checkpoints.
Obtain, document, and archive required project approvals.
Conduct project close-out activities and ensure appropriate documentation and deliverables are completed.
Perform other duties as assigned.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum of five years of project management experience involving one or more of the following:
Enterprise or broad-based information systems.
Full life-cycle application development.
Enterprise application implementation.
Data warehouse planning and development.
IT infrastructure projects.
At least two years of experience serving in a project leadership role.
Equivalent combinations of education and experience will be considered.
Demonstrated experience managing complex technical projects valued at $1 million or more, or of comparable complexity.
Strong experience managing project schedules, budgets, scope, resources, risks, issues, and deliverables.
Hands-on experience with project management, documentation, and reporting tools.
Demonstrated ability to build effective teams, establish strong working relationships, negotiate, solve problems, resolve conflicts, and manage resources in a matrixed environment.
Excellent written, verbal, presentation, and stakeholder communication skills.
Ability to work in a customer-facing environment and collaborate effectively with technical and business teams.
Strong organizational skills and the ability to manage multiple priorities in a changing environment.
Must reside in the Indianapolis, Indiana, area and be able to meet hybrid on-site requirements.
Preferred Qualifications
Project Management Professional (PMP) certification strongly preferred.
Agile project management certifications preferred.
Experience with the Scaled Agile Framework (SAFe) is a plus.
Experience with portfolio management applications and IBM Rational tools strongly preferred.
Proven experience managing IT infrastructure projects in complex enterprise environments.
Work Schedule and Environment
This position follows a hybrid work arrangement, with on-site attendance generally ranging from one to four days per week based on project and business needs. The candidate must reside in the Indianapolis area and be available for regular in-person collaboration with the project team.
The work schedule may vary depending on production deployments, maintenance releases, and project milestones. Occasional evening and weekend work will be required. Overtime is generally limited, and schedule adjustments may be coordinated with management when work extends beyond standard hours, such as during overnight releases.
Contract Duration
The initial contract term is 12 months. An extension of up to an additional 12 months may be possible, depending on the continuation and renewal of the underlying business contract. Only the initial 12-month term is currently confirmed.
Additional Requirements for Government Business Division Assignments
If assigned to a Government Business Division entity, the selected candidate may be designated as working in a sensitive position and may be subject to additional requirements, including more frequent or stringent background checks, government clearances where applicable, segregation-of-duties requirements, role-specific training, monitoring of job functions, and specific sensitive-data handling procedures. The candidate must comply with all applicable policies and procedures of the assigned business division.
Ideal Candidate Profile
The successful candidate is a proactive, customer-focused IT Project Manager with strong infrastructure project experience, a track record of delivering complex technical initiatives, and the ability to lead cross-functional teams in a matrixed environment. The candidate will combine structured project management practices with adaptability, strong stakeholder communication, and a commitment to delivering projects on time, within budget, and in alignment with business objectives.
Contract Oct 26, 2026 Healthcare Job Title: HEDIS Patient Care Advocate
Location: Elkhart, INDIANA
Hours: 8am – 5pm Mon-Fri
**Weekly Pay**
Position Purpose:
Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assist in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information.
Responsibilities
Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded.
Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements.
Assesses provider performance data to identify and strategizes opportunities for provider improvement.
Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters).
Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office.
Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care.
Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements.
Arranges transportation and follow-up appointments for member as needed.
Documents all actions taken regarding contact related to member.
Interacts with other departments including customer service to resolve member issues.
Refers to case or disease management as appropriate.
Completes special assignments and projects instrumental to the function of the department.
Education/Experience:
Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment.
License/Certification:
One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred.
Contract Oct 26, 2026 Healthcare Job Title: HEDIS Patient Care Advocate
Location: Indianapolis, INDIANA
Hours: 8am – 5pm Mon-Fri
**Weekly Pay**
Position Purpose:
Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assist in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information.
Responsibilities
Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded.
Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements.
Assesses provider performance data to identify and strategizes opportunities for provider improvement.
Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters).
Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office.
Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care.
Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements.
Arranges transportation and follow-up appointments for member as needed.
Documents all actions taken regarding contact related to member.
Interacts with other departments including customer service to resolve member issues.
Refers to case or disease management as appropriate.
Completes special assignments and projects instrumental to the function of the department.
Education/Experience:
Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment.
License/Certification:
One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW).
Contract Oct 22, 2026 Administrative
Crisis Intervention Specialist
Staffing
Professional Management Enterprises (PME)
Education
High school diploma or equivalent required
Associate or Bachelor’s degree in Human Services, Social Work, or related field preferred.
Experience
Strong interpersonal and verbal communication skills with demonstrated empathy, patience, and professionalism.
Ability to multitask effectively while maintaining accuracy in documentation and caller engagement.
Comfortable working in a structured, fast-paced, and technology-driven environment.
Experience in call center, crisis response, healthcare, or behavioral health intake preferred.
Job Description
The Crisis Intervention Specialist serves as the first point of contact for members calling into the Clinical Triage Line, setting the foundation for safe, effective, and coordinated care by gathering essential information, assessing urgency, and preparing counselors or nurses for engagement.
As the gateway to the Crisis Center, Intake Agents play a crucial frontline role in triage and coordination—ensuring each member’s needs are quickly identified and accurately routed to the appropriate team, including Behavioral Health (BH), Addictions Recovery & Treatment Services (ARTS), or NurseLine.
Job Details
Receive incoming calls and establish rapport with members using approved scripts and protocols.
Collect and verify demographic and presenting concern information accurately.
Utilize call management and documentation systems correctly to ensure accurate routing, effective conferencing with the appropriate specialized team (BH, ARTS, or NurseLine), and seamless handoffs for coordinated care.
Support continuity by remaining available during the call for documentation, reconnection, or warm handoffs.
Ensure all records meet privacy, confidentiality, and compliance standards.
Escalate urgent or complex situations to leadership immediately when uncertain or when safety concerns arise.
Maintain consistent login status in Five9 (READY state) during scheduled shifts, remaining fully available for incoming calls.
Maintain familiarity with program policies, procedures, and professional expectations.
Collaborate and communicate professionally across teams using Shift Chat, Direct Messages, and communication channels as mandated.
Pay
$20 an hour
Job Type
Part-time positions available.
Shift and schedule
Three shifts are available:
5 a.m. to 1 p.m.
1 p.m. to 9 p.m.
9 p.m. to 5 a.m.
Sunday through Saturday – 24/7 Operation
Work Setting
Remote
Contract Oct 14, 2026 Healthcare Outreach Resources: Provide resources who are trusted members of the communities served and/or have an unusually close understanding of the communities to facilitate access to health care services, improve the quality and cultural competency of those services, and improve member health outcomes. Outreach Coordinator Resources work to increase health literacy, reduce costs of services, and improve care.
Pay Rate $20.00 hrly.
Monday - Friday 8:00-5:00 pm
Local Travel is required
Job Description
The overall approach for outreach workers is fluid and flexible based on identified quality and member outcome needs. The primary focus of the Outreach resources will be as follows:
Understand Member history and the physical, behavioral, and social factors that may be leading to less-than-ideal health outcomes or persistent gaps in care.
Utilize a whole health approach when interacting with Members and caregivers.
Working with Case Management to place outreach resources at point of care facilities to better facilitate member engagement and action.
Facilitate real time gap closure initiatives including but not limited to immunizations, telehealth visits, A1c tests, lead tests, and blood pressure readings.
Pivot priorities as necessary month to month based on HEDIS performance.
Engage member in care coordination and case management as necessary.
Educate member on health care benefits and services and monitor for over and/or underutilization.
Requirements:
Vaccinated Covid and Flu
Home Visits Required
Driver’s License required
High School Diploma/GED required
Preferred:
Community Outreach Experience preferred
Contract Oct 14, 2026 Healthcare Outreach Resources: Provide resources who are trusted members of the communities served and/or have an unusually close understanding of the communities to facilitate access to health care services, improve the quality and cultural competency of those services, and improve member health outcomes. Outreach Coordinator Resources work to increase health literacy, reduce costs of services, and improve care.
Pay Rate $20.00 hrly.
Monday - Friday 8:00-5:00 pm
Local Travel is required
Job Description
The overall approach for outreach workers is fluid and flexible based on identified quality and member outcome needs. The primary focus of the Outreach resources will be as follows:
Understand Member history and the physical, behavioral, and social factors that may be leading to less-than-ideal health outcomes or persistent gaps in care.
Utilize a whole health approach when interacting with Members and caregivers.
Working with Case Management to place outreach resources at point of care facilities to better facilitate member engagement and action.
Facilitate real time gap closure initiatives including but not limited to immunizations, telehealth visits, A1c tests, lead tests, and blood pressure readings.
Pivot priorities as necessary month to month based on HEDIS performance.
Engage member in care coordination and case management as necessary.
Educate member on health care benefits and services and monitor for over and/or underutilization.
Requirements:
Vaccinated Covid and Flu
Home Visits Required
Driver’s License required
High School Diploma/GED required
Preferred:
Community Outreach Experience preferred
Contract Oct 14, 2026 Healthcare Outreach Resources: Provide resources who are trusted members of the communities served and/or have an unusually close understanding of the communities to facilitate access to health care services, improve the quality and cultural competency of those services, and improve member health outcomes. Outreach Coordinator Resources work to increase health literacy, reduce costs of services, and improve care.
Pay Rate $20.00 hrly.
Monday - Friday 8:00-5:00 pm
Local Travel is required
Job Description
The overall approach for outreach workers is fluid and flexible based on identified quality and member outcome needs. The primary focus of the Outreach resources will be as follows:
Understand Member history and the physical, behavioral, and social factors that may be leading to less-than-ideal health outcomes or persistent gaps in care.
Utilize a whole health approach when interacting with Members and caregivers.
Working with Case Management to place outreach resources at point of care facilities to better facilitate member engagement and action.
Facilitate real time gap closure initiatives including but not limited to immunizations, telehealth visits, A1c tests, lead tests, and blood pressure readings.
Pivot priorities as necessary month to month based on HEDIS performance.
Engage member in care coordination and case management as necessary.
Educate member on health care benefits and services and monitor for over and/or underutilization.
Requirements:
Vaccinated Covid and Flu
Home Visits Required
Driver’s License required
High School Diploma/GED required
Preferred:
Community Outreach Experience preferred
Contract Oct 14, 2026 Healthcare Outreach Resources: Provide resources who are trusted members of the communities served and/or have an unusually close understanding of the communities to facilitate access to health care services, improve the quality and cultural competency of those services, and improve member health outcomes. Outreach Coordinator Resources work to increase health literacy, reduce costs of services, and improve care.
Pay Rate $20.00 hrly.
Monday - Friday 8:00-5:00 pm
Local Travel is required
Job Description
The overall approach for outreach workers is fluid and flexible based on identified quality and member outcome needs. The primary focus of the Outreach resources will be as follows:
Understand Member history and the physical, behavioral, and social factors that may be leading to less-than-ideal health outcomes or persistent gaps in care.
Utilize a whole health approach when interacting with Members and caregivers.
Working with Case Management to place outreach resources at point of care facilities to better facilitate member engagement and action.
Facilitate real time gap closure initiatives including but not limited to immunizations, telehealth visits, A1c tests, lead tests, and blood pressure readings.
Pivot priorities as necessary month to month based on HEDIS performance.
Engage member in care coordination and case management as necessary.
Educate member on health care benefits and services and monitor for over and/or underutilization.
Requirements:
Vaccinated Covid and Flu
Home Visits Required
Driver’s License required
High School Diploma/GED required
Preferred:
Community Outreach Experience preferred
Contract Oct 14, 2026 Healthcare Outreach Resources: Provide resources who are trusted members of the communities served and/or have an unusually close understanding of the communities to facilitate access to health care services, improve the quality and cultural competency of those services, and improve member health outcomes. Outreach Coordinator Resources work to increase health literacy, reduce costs of services, and improve care.
Pay Rate $20.00 hrly.
Monday - Friday 8:00-5:00 pm
Local Travel is required
Job Description
The overall approach for outreach workers is fluid and flexible based on identified quality and member outcome needs. The primary focus of the Outreach resources will be as follows:
Understand Member history and the physical, behavioral, and social factors that may be leading to less-than-ideal health outcomes or persistent gaps in care.
Utilize a whole health approach when interacting with Members and caregivers.
Working with Case Management to place outreach resources at point of care facilities to better facilitate member engagement and action.
Facilitate real time gap closure initiatives including but not limited to immunizations, telehealth visits, A1c tests, lead tests, and blood pressure readings.
Pivot priorities as necessary month to month based on HEDIS performance.
Engage member in care coordination and case management as necessary.
Educate member on health care benefits and services and monitor for over and/or underutilization.
Requirements:
Vaccinated Covid and Flu
Home Visits Required
Driver’s License required
High School Diploma/GED required
Preferred:
Community Outreach Experience preferred
Contract Oct 5, 2026 Call Center Title: Quality Analyst
Location: Indiana
Hours: Monday-Friday 8am-5pm
Pay: $19.50hr **weekly pay**
Job Description
• Responsible for activities involving quality assurance and compliance with all applicable company and regulatory requirements.
• Adheres to the QMMP (Quality Metric Management Plan).
• Conducts quality performance audits by evaluating trainee output.
• Reviews/analyzes data and documentation.
• Provides analytical reports and makes process improvement recommendations.
• Implements key process improvement efforts and influences cross-functional efforts.
• Assists in the development of systematic approaches for assuring high quality services.
• Provides feedback based on approved process documentation to improve key activities of the organization.
• Some travel may be required.
• All other duties as assigned.
• Completing SPR’s for the Indiana Eligibility Project trainees.
Requirements
• Extensive knowledge of the Indiana Public Assistance Programs (Supplemental Nutrition Assistance Program (SNAP), Medicaid, and Temporary Assistance for Needy Families (TANF) policy and guidelines including IEDSS online help.
• Experience using IEDSS.
Education and Experience (Preferred)
• Associate degree.
• Typically requires a minimum of 1 year of Indiana Eligibility Case Processing.
• Ability to synthesize and analyze complex information.
• Strong ability to read and interpret written information.
• Strong oral communication and group presentation skills.
• Clear and professional written communication.
• Proficiency in Microsoft Applications (Word, Excel, Outlook).
PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
Contract Oct 5, 2026 Information Technology Technical Project Manager – Enterprise Applications & Information Systems
Location: Indianapolis, IN
Work Arrangement: Remote
Schedule: Monday–Friday, 8:00 AM–4:30 PM EST
Weekend/Overtime/On-Call: None
Position Type: Contract/Contingent
Position Overview
We are seeking an experienced Technical Project Manager to work closely with business partners and technology teams to identify, plan, and implement multiple technical projects of varying sizes and complexity. Projects may include broad-based information systems, full life-cycle application development, enterprise applications, data warehouse planning and development, and related technology initiatives.
The ideal candidate will bring strong project management expertise, technical understanding, communication skills, and the ability to lead cross-functional teams in a matrixed environment. This role manages projects of $1M+ in value or equivalent complexity and operates within established project management methodologies and defined parameters.
Key Responsibilities
Partner with business stakeholders, sponsors, and technology teams to identify and implement technical projects.
Develop project charters and prescribed planning documentation.
Partner with project sponsors to secure project approval and establish project objectives.
Develop and execute communication management plans.
Define project team roles and responsibilities.
Develop work plan structures, project schedules, and deployment plans.
Lead project meetings and facilitate effective communication across stakeholders.
Identify, document, prioritize, and facilitate the approval of scope changes.
Maintain and regularly update project plans, status reports, issue logs, and other project documentation.
Secure the appropriate technical and business skill sets required for successful project delivery.
Set and manage expectations with resource managers, project team members, and stakeholders.
Provide performance feedback to team members and resource managers.
Identify, track, and facilitate resolution of project issues.
Execute communication plans and regularly report project status.
Monitor and manage project ROI throughout the project lifecycle.
Track and manage project time, resources, and budget against established plans.
Develop testing strategies and support quality review checkpoints.
Conduct project close-out activities and obtain, secure, and archive required approvals.
Manage and update project plans throughout the project lifecycle.
Direct system analysts, software designers, programmers, and other technical resources to determine the best approaches for achieving project objectives.
Perform additional duties and responsibilities as assigned.
Operational & Technical Support Responsibilities
In addition to core project management responsibilities, this position will support ongoing project and operational activities, including:
Track upcoming deliverables and identify new deliverables and action items resulting from project and operational meetings.
Support annual reviews and maintenance of plans, SOPs, and other required documentation.
Support daily production operations, team communications, and management of production-support Jira tickets.
Monitor dashboard reports and AWS Glue jobs for errors and coordinate follow-up and resolution when issues are identified.
Coordinate and track change requests and change cards, including Change Control Board (CCB) activities.
Support Quality Assurance (QA) and Business Analyst (BA) activities as needed.
Maintain Confluence documentation and ensure project and operational information remains accurate and current.
Identify automation opportunities and support related implementation activities in collaboration with Scrum teams.
Identify process gaps and coordinate improvements to address them.
Perform quality reviews of project, operational, and process documentation.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum of 5 years of project management experience involving one or more of the following:
Broad-based information systems
Full life-cycle application development
Enterprise application development
Data warehouse planning and development
At least 2 years of experience in a lead role on one or more projects.
Equivalent combinations of education and experience may be considered.
Experience creating effective team environments and building strong working relationships.
Strong negotiation, problem-solving, and conflict-resolution skills.
Experience managing resources in a matrixed organizational environment.
Excellent written and verbal communication skills with the ability to communicate effectively at all organizational levels.
Experience using project management, documentation, and reporting tools.
Preferred Qualifications
Project Management Professional (PMP) certification strongly preferred.
Experience with portfolio management applications.
Experience with Rational tools.
Experience working with Jira, Confluence, and related Agile/project management tools.
Experience supporting Scrum teams and automation initiatives.
Experience with production operations, change management, QA, and BA processes.
Experience with data warehouse, enterprise application, or information systems projects.
Work Environment & Schedule
Remote position
Candidates must be located in Syracuse, NY or Indianapolis, IN.
Standard schedule is 8:00 AM–4:30 PM Eastern Time, Monday through Friday.
No weekend work.
No overtime requirement.
No on-call requirement.
This is not a patient/member-facing position.
The position does not involve working in a care center, assisted living facility, clinic, or member home, and does not provide access to medication.
Equal Opportunity
We are committed to providing equal employment opportunities and fostering an inclusive workplace. Employment decisions are based on qualifications, business needs, and applicable law.
Contract Aug 10, 2026 Call Center Job Description:
Intermediate knowledge of training processes, such as adult learning theories and instructional design principles.
Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment.
Effective class preparation skills.
Ability to coordinate cross state tasks and to interact with employees in all areas of the project.
Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory.
Ability to coach others and provide performance feedback (e.g. trainees, agents, etc.)
Travel within the State of Indiana
REQUIREMENTS:
Education: Some college with 1 plus years experience in facilitation/trainer role or HS diploma or GED and 2 plus years experience with Indiana Eligibility Public Assistance Programs.
Must be able to travel 20% - 40% within the State of Indiana
Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (TANF, Medicaid, SNAP)
Preferred
Experience working in IEDSS
Bachelor’s Degree
Coaching or training experience
Training Certification
Excellent communication & presentation skills
PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
Contract Aug 5, 2026 Administrative Job Summary
Data Capture Specialist is responsible for the accurate keying of information and scanning various documents.
Pay: 16.00/hour
Onsite Position - Marion, IN
Duties and Responsibilities
The responsibilities of the Data Capture Operator are outlined as follows and no intended to be all inclusive:
Accurately entering alphabetic and numeric data from electronic images with speed and accuracy utilizing software application to capture the appropriate data.
Reading, analyzing, and classifying documents based on certain assigned criteria.
Operating and maintaining scanning equipment, including processing documents through scanner and making appropriate adjustments to improve image capture.
Reviewing completed work and administering the company’s quality control procedures to ensure work is at or above required accuracy rates.
Assisting entire team in meeting daily and monthly KPIs and SLAs.
Following proper procedures, rules, and processes for data capture and quality assurance of data.
Utilizing appropriate and compliant safeguards to reasonably prevent the improper use or disclosure of confidential and protected information which may include Protected Health Information (PHI) and/or Personally Identifiable Information (PII) and reporting any concerns to manager.
Knowledge, Skills, and Abilities
High School Diploma or equivalent required.
Proficiency is MS Office (Word, Outlook, Teams, SharePoint).
Excellent typing skills—touch, 10 key, 45 wpm
Ability to pass reference checks, drug screen, and background checks.
Work Schedule
Monday: 9:00 a.m. - 6:00 p.m.
Tuesday: 9:30 a.m. - 5:30 p.m.
Wednesday through Friday: 9:00 a.m. - 5:30 p.m.
Contract Aug 5, 2026 Healthcare Job Title: Certified Community Health Worker (CHW)
Locations: Terre Haute, INDIANA (Vigo, Clay, Sullivan or Vermillion Counties)
Organization:
Professional Management Enterprises (PME) is a Minority-owned business dedicated to delivering innovative workforce solutions and community-based services. With a strong focus on equity and inclusion, PME partners with healthcare providers, government agencies, and community organizations to remove barriers and strengthen systems of care. Our mission is to empower individuals and families, creating pathways to healthier, more stable futures.
Position Summary
We are seeking Certified Community Health Workers (CHWs) (or those willing to obtain certification within six months) to join our team in targeted Indiana counties. CHWs will work closely with individuals, families, and community partners to address healthcare and social service needs. This role requires empathy, compassion, and a strong commitment to helping others overcome barriers; whether medical, social, or economic.
This is a remote position with at least 50% of time spent on the road, covering assigned regions within the counties listed. CHWs will use electronic health records and other digital tools to document activities, track progress, and coordinate care.
Key Responsibilities
Build trusting, respectful relationships with members to provide support, encouragement, and advocacy.
Conduct outreach, home visits, and community-based interactions to connect members with healthcare, social services, and workforce opportunities.
Assist members in navigating the healthcare system, including scheduling appointments, accessing insurance benefits, and understanding care plans.
Address social determinants of health (SDOH) such as food insecurity, housing instability, transportation, and employment barriers.
Support members with chronic conditions, disabilities, or other health concerns by coordinating care and identifying needed accommodations.
Document all interactions and interventions in electronic records accurately and promptly.
Collaborate with healthcare providers, social service agencies, and other community partners.
Provide culturally sensitive support, encouraging empowerment and self-advocacy among members.
Maintain compliance with HIPAA and confidentiality standards.
Cover assigned regions within counties, ensuring accessibility to members in the area.
Qualifications Required:
High school diploma or equivalent.
Experience navigating healthcare, social services, or related fields (including lived experience).
Demonstrated compassion, empathy, and ability to connect with people from diverse backgrounds.
Strong communication, organizational, and problem-solving skills.
Proficiency with computers and electronic record systems.
Knowledge of HIPAA regulations and commitment to confidentiality.
Ability to travel within assigned region; valid driver’s license and reliable vehicle required (mileage reimbursed).
Ability to pass a drug test and background check.
FLU and COVID immunization.
Preferred:
Community Health Worker (CHW) Certification (or willingness to obtain within 6 months).
Experience in care coordination, case management, or social services navigation.
Knowledge of Medicaid benefits, community based and healthcare supports, and Indiana’s Medicaid landscape
Experience working with Medicaid members, low-income populations, or individuals experiencing socio-economic instability.
Bilingual or multilingual skills.
Work Environment & Expectations
Remote-based role, with frequent travel in assigned regions.
At least 50% of work performed on the road or in the community.
Flexible schedule may be required to meet member needs (occasional visits outside of office hours).
Compensation & Benefits
Hourly rate: $23–$27, based on experience and certification.
Opportunities for professional development and CHW certification support.
Mileage reimbursement for work-related travel.
Mileage reimbursement for required travel.
Health, dental, and vision insurance.
Paid time off, holidays, and sick leave.
Professional development and training opportunities.
Diversity, Equity & Inclusion
PME strongly encourages applications from individuals who have overcome socioeconomic barriers, as well as applicants from minority backgrounds and those who are bilingual. We value diverse perspectives and believe lived experience enhances our team’s ability to support the communities we serve.
PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
Job Title: Certified Community Health Worker (CHW)
Locations: Terre Haute, INDIANA (Vigo, Clay, Sullivan or Vermillion Counties)
Organization:
Professional Management Enterprises (PME) is a Minority-owned business dedicated to delivering innovative workforce solutions and community-based services. With a strong focus on equity and inclusion, PME partners with healthcare providers, government agencies, and community organizations to remove barriers and strengthen systems of care. Our mission is to empower individuals and families, creating pathways to healthier, more stable futures.
Position Summary
We are seeking Certified Community Health Workers (CHWs) (or those willing to obtain certification within six months) to join our team in targeted Indiana counties. CHWs will work closely with individuals, families, and community partners to address healthcare and social service needs. This role requires empathy, compassion, and a strong commitment to helping others overcome barriers; whether medical, social, or economic.
This is a remote position with at least 50% of time spent on the road, covering assigned regions within the counties listed. CHWs will use electronic health records and other digital tools to document activities, track progress, and coordinate care.
Key Responsibilities
Build trusting, respectful relationships with members to provide support, encouragement, and advocacy.
Conduct outreach, home visits, and community-based interactions to connect members with healthcare, social services, and workforce opportunities.
Assist members in navigating the healthcare system, including scheduling appointments, accessing insurance benefits, and understanding care plans.
Address social determinants of health (SDOH) such as food insecurity, housing instability, transportation, and employment barriers.
Support members with chronic conditions, disabilities, or other health concerns by coordinating care and identifying needed accommodations.
Document all interactions and interventions in electronic records accurately and promptly.
Collaborate with healthcare providers, social service agencies, and other community partners.
Provide culturally sensitive support, encouraging empowerment and self-advocacy among members.
Maintain compliance with HIPAA and confidentiality standards.
Cover assigned regions within counties, ensuring accessibility to members in the area.
Qualifications Required:
High school diploma or equivalent.
Experience navigating healthcare, social services, or related fields (including lived experience).
Demonstrated compassion, empathy, and ability to connect with people from diverse backgrounds.
Strong communication, organizational, and problem-solving skills.
Proficiency with computers and electronic record systems.
Knowledge of HIPAA regulations and commitment to confidentiality.
Ability to travel within assigned region; valid driver’s license and reliable vehicle required (mileage reimbursed).
Ability to pass a drug test and background check.
FLU and COVID immunization.
Preferred:
Community Health Worker (CHW) Certification (or willingness to obtain within 6 months).
Experience in care coordination, case management, or social services navigation.
Knowledge of Medicaid benefits, community based and healthcare supports, and Indiana’s Medicaid landscape
Experience working with Medicaid members, low-income populations, or individuals experiencing socio-economic instability.
Bilingual or multilingual skills.
Work Environment & Expectations
Remote-based role, with frequent travel in assigned regions.
At least 50% of work performed on the road or in the community.
Flexible schedule may be required to meet member needs (occasional visits outside of office hours).
Compensation & Benefits
Hourly rate: $23–$27, based on experience and certification.
Opportunities for professional development and CHW certification support.
Mileage reimbursement for work-related travel.
Mileage reimbursement for required travel.
Health, dental, and vision insurance.
Paid time off, holidays, and sick leave.
Professional development and training opportunities.
Diversity, Equity & Inclusion
PME strongly encourages applications from individuals who have overcome socioeconomic barriers, as well as applicants from minority backgrounds and those who are bilingual. We value diverse perspectives and believe lived experience enhances our team’s ability to support the communities we serve.
PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
Contract Feb 11, 2026 Healthcare
Registered Nurse
Staffing
Professional Management Enterprises (PME)
Education
Registered Nurse (RN) Degree
Have a valid RN Nursing Licensure Compact
Experience
Nurses in this role must demonstrate strong clinical judgment, technical documentation skills, clear and compassionate communication abilities, and the capacity to work both independently and collaboratively.
Strong interpersonal skills, empathy, and the ability to remain calm under pressure are essential for this role.
Training in crisis management techniques, trauma-informed care, and relevant experience working with individuals in crisis situations is preferred.
Job Description
Responsible for providing telephonic triage, health advice, assessing symptoms, and determining the appropriate course of action, which may include recommending at-home care, or advice on seeking emergency care.
Job Details
Triage and assess medical concerns, symptoms, and emergencies presented by callers using ClearTriage protocols.
Deliver evidence-based medical advice within RN licensure and scope of practice.
Refer callers to appropriate providers, facilities, or emergency services when indicated.
Work jointly with Intake team to manage disconnections and conduct warm handoffs to other services.
Maintain availability for call transfers or conferences per protocol.
Ensure coverage continuity per shift-specific guidelines when unavailable.
Communicate respectfully and collaboratively across all crisis teams.
Document all call details—including clinical assessment, advice given, and outcomes—in real time within the organizational system.
Escalate medical emergencies according to department protocols utilizing 911 or emergency services and notify leadership of any concerning trends.
Participate in regular training on crisis intervention, documentation, referral pathways, and ClearTriage utilization.
Pay
$30
Job Type
Part-time and Full-time positions available
Shift and schedule
Scheduled shift range between 4, 8 and 12 hours, based on availability.
Shift Windows:
Morning: 5 AM – 3 PM
Afternoon: 11 AM – 9 PM
Night: 7 PM – 7 AM
Work Setting
Remote
